Bích Ngọc Cao is an experienced digital media and marketing executive whose career spans startups, media, entertainment, government and nonprofits.
She currently serves as Senior Advisor, Communications, for the Office of the Superintendent at the Los Angeles Unified School District. Previously, she was COO at Define American, the nation’s leading nonprofit media and culture change organization that fights injustice and anti-immigrant hate through the power of storytelling.
Prior to Define American, Bích Ngọc led special projects at the Los Angeles Times, where she worked with Pulitzer Prize-winning journalists Jonathan Gold and Jose Antonio Vargas on building new digital initiatives. She began her career at MySpace, launching the original MySpace Music and leading editorial, as a core member of the team that built a fledgling social network into a global entertainment destination. After MySpace, Bích Ngọc joined Bobby Shriver and Bono to co-found and launch (RED), a unique product partnership amongst global brands such as Apple, Gap, Converse, and American Express. As of December 2018, (RED) has generated $600 million to prevent and treat HIV/AIDS. She served as digital marketing director at Capitol Music Group’s Harvest Records and Warner Bros. Records, where she created campaigns for artists such as TV On The Radio, Banks, The New Basement Tapes (featuring Elvis Costello and Marcus Mumford), and The Veronicas.
A native Angeleno and USC alumna, Bích Ngọc is committed to public service and serves as president of the Board of Library Commissioners for the city of Los Angeles. During her tenure leading the Los Angeles Public Library, the 73-library system received the nation’s highest library honor, the National Medal for Museum and Library Service. She also serves on the board of directors of Mother Jones, a reader-supported investigative news organization.